Privacy Policy

Privacy policy regarding leasing and financial services

privacy policy

We recognize that protecting our customers' personal information is an important social responsibility when conducting our leasing and financing businesses both in Japan and overseas. We have established the following policy to build and operate a personal information protection management system, while also working to continually improve it.

1. Acquisition, use, provision, etc.

We will acquire, use and provide appropriate personal information to the extent necessary for our leasing and financing business both in Japan and overseas, as well as for the employment and personnel management of employees. We will also handle the information only to the extent necessary to achieve the specified purposes of use, and take measures to prevent the information from being used for any other purpose.

2. Compliance with Laws and Regulations

We will comply with laws, regulations, national guidelines and other standards regarding the handling of personal information.

3. Information Management

We will endeavor to prevent and correct any unauthorized access to personal information, or leakage, loss, or damage of personal information.

4. Complaints and Inquiries

We will respond promptly and appropriately to complaints and inquiries regarding personal information.

5. Contact information regarding personal information protection policy, complaints and consultations

Shinagawa Season Terrace 13F, 1-2-70 Konan, Minato-ku, Tokyo 108-0075

NTT TC Leasing Co., Ltd.

Personal Information Protection Manager

CISO/ Executive Manager, Corporate Strategy Planning Department

NTT TC Leasing Co., Ltd.

President and Director Akihiro Naruse

Date of enactment: July 1, 2020

Last updated: December 2, 2024

Last revised: February 5, 2025

[About handling of personal information]

1. Purpose of Use of Personal Information

NTT TC Leasing Co., Ltd.

Personal Information Protection Manager

CISO/ Executive Manager, Corporate Strategy Planning Department

We use personal information held by our company for the following purposes, except when required by law. The provision of personal information is optional, but if you do not provide it, you may not be able to use our services.

  • (1)Our businesses
    • Business related to leasing, rental, purchase and sale (including installment sales), and advance payments for information and communication devices, office equipment, industrial machinery, machine tools, civil engineering and construction machinery, transport equipment, medical equipment, commercial and service industry equipment, physical and chemical machinery and other movable property, software and other intellectual property rights, etc.
    • Financial services such as loans, debt guarantees, undertaking of debt, purchases and sales of various receivables, factoring, debt collection, and payment agency services
    • Market research and management consulting
    • General insurance agency and life insurance solicitation
    • Other services associated with each of the items above
  • (2)Use

    We will use the personal information we possess to the extent necessary for our business and to achieve related purposes.

    • We will use the information to help conduct smooth credit rating assessments, credit management, contract management, and other transactions with our customers.
    • We will use the information to conduct market research and to aid product development.
    • We are entrusted by companies with which we have contracts (hereinafter referred to as "affiliated companies") to use the information to send promotional materials regarding various products and services provided by the providing companies.
    • We will use this information to confirm an individualʼs identity based on laws regarding the prevention of fraudulent transferring of profits.
    • We will use this information to send advertisements related to various products and services provided by our subsidiaries, consolidated companies, and equity method affiliates.

2. Provision to third parties, etc.

  • (1)When providing personal data held by our company to a third party, in principle, we will do so with the written consent of the individual.
    In addition, when outsourcing the handling of personal data, we may disclose only the necessary information to the extent necessary for the purpose of use and entrust personal data to a business operator that can implement an appropriate management system. In this case, we will provide appropriate supervision, such as by entering into a contract with the business operator regarding the handling of personal data.
    In addition, unless we have received written consent from the individual or an exception is made under the protective laws and regulations, we will not acquire, use, or provide to a third party any sensitive personal information or sensitive information.
    Furthermore, when providing personal data to a third party in a foreign country, we will do so in compliance with the provisions of the protection laws and regulations.

    Please see here for information on provision to third parties.

  • (2)When entrusting the handling of personal information to a third party to the extent reasonable and necessary in order to outsource business operations (such as computer-based operations, payment settlement operations, debt collection operations, and other incidental operations) of our company, we will select a third party that has a sufficient level of personal information protection and stipulate through contracts, etc. that the level of protection must be maintained.

  • (3)When providing personal data held by our company to a third party with an opt-out, we will inform you of the purpose of use of the data provided to the third party, the items of personal data to be provided to the third party, the method of obtaining the personal data to be provided to the third party, the method of providing the data to the third party, whether or not we will stop providing personal data that identifies you to the third party at your request, how we will honor your request, how to update the personal data provided to the third party, and the planned date on which we will start providing the personal data to the third party.

  • (4)When providing personal data held by our company to a third party, we will provide it to the third party by means of delivering the data in writing or in an electromagnetic record, etc.

3. Implementation of safety control measures

In accordance with our "Personal Information Protection Policy," we implement the following safety management measures for personal information held by our company.

  • We implement physical and logical access controls, measures to prevent leakage during transportation and transmission, and measures for strict storage and disposal.
  • We will endeavor to protect personal information by establishing internal regulations such as the "Personal Information Protection Manual."
  • We will endeavor to inspect the operational status by conducting regular checks and internal audits.
  • We provide regular education to our employees and establish and implement service regulations regarding personal information protection in our work regulations.

4. Joint Use, etc.

We will jointly use the personal data we possess as follows.

  • (1)Scope of parties using the information jointly
    NTT Corporation, Tokyo Century Corporation, NTT Finance Corporation, NTT Finance Asset Services Corporation, NTT Leasing Singapore Pte. Ltd.

  • (2)Purpose of use by users
    We will use your personal information to the extent necessary to achieve the above "5. Purpose of Use of Personal Information."

  • (3)Content of personal information to be jointly used

    • Attribute information such as name, gender, address, date of birth, telephone number, email address, place of employment, etc.
    • Information regarding transactions with the Company and transaction history such as transaction balances with group companies

  • (4)Management of jointly used personal information
    The management of jointly used personal information is as follows:

    • Person in charge: Personal information protection manager of each company within the scope of those who jointly use the information (1) above
    • Contact details for our personal information protection manager:

      Shinagawa Season Terrace 13F, 1-2-70 Konan, Minato-ku, Tokyo 108-0075

      NTT TC Leasing Co., Ltd. Personal Information Protection Manager CISO/ Executive Manager, Corporate Strategy Planning Department

    • Representative: Akihiro Naruse President Director

5. Procedures for requests for disclosure, etc.

If you wish to request notification of the purpose of use of personal data held by our company, disclosure, correction, addition or deletion, suspension of use, erasure or suspension of provision to a third party, and disclosure of records of provision to a third party (hereinafter referred to as "disclosure, etc."), we have prepared a form for the procedure. Download it herePDFファイルが開きます Please print it out and send it to the address below.

The purposes for which retained personal data will be used are as follows:

  • To solicit and accept applications for our leasing and installment sales business, financing business, and other businesses set out in our articles of incorporation.
  • To ensure that our company's credit decisions, credit management, contract management, and other transactions with customers are carried out appropriately and smoothly.
  • For our market research activities and product development.
  • To send promotional materials regarding various products and services provided by companies that have contracted with us (hereinafter referred to as "affiliated companies") on behalf of us.
  • To conduct identity verification pursuant to the Act on Prevention of Transfer of Criminal Proceeds, etc.
  • To send promotional materials regarding various products and services offered by our subsidiaries, consolidated companies, and equity method affiliates.

When making a request, please include one of the following identity verification documents containing your current address so that we can verify your identity.

  • A copy of your driver's license (If your current address is written on the back, a copy of the back will also be needed)
  • A copy of your passport (valid, photo page and address page)
  • Copy of various health insurance cards (insured person's symbol, number, etc. masked) + original copy of resident's card (without personal number and registered domicile, or if listed, with personal number and registered domicile are masked) or utility bill or invoice
  • A copy of your residence card or a special permanent resident certificate (or an alien registration card during the period it is recognized as a residence card or a special permanent resident certificate) + a copy of your passport or a utility bill or invoice

Please note that a fee of 1,000 yen (including consumption tax) will be charged for requests for notification of purpose of use, disclosure, and disclosure of records of provision to a third party.

Contact point for inquiries regarding requests for disclosure of retained personal data, etc.

Shinagawa Season Terrace 13F, 1-2-70 Konan, Minato-ku, Tokyo 108-0075

NTT TC Leasing Co., Ltd. General Affairs and Personnel Department Legal Division

6. Handling of pseudonymized and anonymously processed information

When handling kana processing information and anonymous processing information, we will handle it in compliance with the provisions of protection laws and regulations.

NTT Group's Information Security Policy

Click here for the information security policy of NTT Group companies.

Privacy Policy for the Data Subject in EEA and the UK

NTT TC Leasing will use its best efforts to protect personal data (any data relating to an natural person (the "Data Subject” or “you”) in the European Economic Area and the UK ("the EEA and the UK")), complying with the applicable personal data protection laws and regulations in the EEA and the UK (including the EU General Data Protection Regulation and Data Protection Act 2018), related guidelines and other applicable laws and regulations. NTT TC Leasing will process your personal data according to this Privacy Policy.

1. Personal Data Obtained from the Data Subject

To the extent necessary for the purpose designated in Article 2, NTT TC Leasing will obtain the personal data such as your name, nationality, position, address, telephone number, e-mail address, Internet Protocol (IP) addresses, browser information, website activities, cookies information or information that you provide us with for recruitment.

We may obtain personal data of individuals of our business partners from other individuals of business partners.

If you do not provide your personal data which is necessary to provide our services selected by you, it is possible that we can not start or continue to provide our services.

2. Purposes of use of the personal data

NTT TC Leasing will process your personal data when applicable laws in Japan permit or for the purposes detailed below:

  • (a)To sell and receive applications for leasing/installment plans, financing, credit card services, and other businesses listed in NTT TC Leasing's articles of incorporation;

  • (b)To communicate with you about our products, services and contracts and to inform you of matters that are important for you;

  • (c)To respond to your inquiries or requests;

  • (d)For credit assessment and credit management, contract management, and to facilitate proper and smooth transactions with you;

  • (e)To collect information for the purpose of market research, service development and service improvement;

  • (f)To inform you about the services of our business partners;

  • (g)For proof of identity based on laws or regulations related to preventing the illegal transfer of earnings;

  • (h)To provide information to or contact job applicants; or

  • (i)Processes related to the items above.

If NTT TC Leasing processes your personal data for purposes other than the items above, NTT TC Leasing will notify you in advance of the new purposes for which the information will be used and other matters as required by applicable laws and obtain your consent.

3. Legal basis for processing

We will process your personal data on the following legal bases.

  • (a)Contract. This is where we need to process your personal data to perform the contract we enter into with you.

  • (b)Legitimate Interests. This is where the processing of your personal data is necessary for legitimate interests pursued by us or a third party and your interests and fundamental rights do not override those interests.

  • (c)Consent. This is where you have given consent for us to process your personal data.

  • (d)Legal obligation. This is where we need to compliance with a legal obligation to which we are subject.

  • (e)Protection of the vital interests. This is where the processing is necessary in order to protect the vital interests of you or of another natural person.

4. Disclosure of Personal Data

NTT TC Leasing will disclose your personal data to the following categories of recipient.

  • (a)Our affiliated company, subsidiaries, business partners, agent or service provider (including Internet Service Provider, Cloud Service Provider, IT Service Providers etc.);

  • (b)Lawyers, accountants, tax accountants, financial institutions, insurance companies, and consultants who provide an advice of management, operation management or other professional knowledge;

5. Transfer Personal Data Outside the EEA and the UK

NTT TC Leasing will transfer your personal data outside of the EEA and the UK. In such case, NTT TC Leasing will ensure that:

  • (a)the recipient destination has been subject to a finding from the European Commission that it ensures an adequate level of protection for the rights and freedoms that you possess in respect of your personal data; or

  • (b)the recipient enters into standard data protection clauses with us that have been approved by the European Commission.

You can obtain more details of the protection given to your personal data when it is transferred outside the EEA and the UK by contacting us in accordance with the information indicated below in Article 10.

6. Privacy protection

NTT TC Leasing implements necessary and appropriate organizational and technical security measures to protect unauthorized disclosure, loss, and unlawful destruction of your personal data. NTT TC Leasing conducts employee training to raise awareness about privacy protection, implementing relevant procedures and systems and regular auditing, and uses its best efforts to comply with these policies.

7. Retention period of personal data

NTT TC Leasing stores personal data for the time required to carry out the purpose indicated above in Article 2, or for the time specified by laws and regulations. When your personal data is no longer needed, NTT TC Leasing will promptly take measures to delete or anonymize it in a safe way.

8. Your Rights

You have the following rights regarding personal data collected and processed by NTT TC Leasing.

  • (a)Access to personal data
    the right to obtain access to the personal data which we hold about you

  • (b)Rectification of personal data
    the right to request that we rectify your personal data if it is inaccurate or incomplete

  • (c)Erasure of personal data
    the right to request that we erase your personal data in certain circumstances

  • (d)Restriction on processing of personal data
    the right to request that we restrict our processing of your personal data in certain circumstances

  • (e)Data portability of personal data
    the right to receive any personal data which we process about you on the basis of the performance of a contract with you or your consent (as opposed to any other legal ground) in a structured, commonly used and machine-readable format and/or request that we transmit that data to a recipient where this is technically feasible

  • (f)Object to processing of personal data
    the right to object to us about our processing of your personal data

  • (g)Withdraw consent to our processing of your personal data
    the right to withdraw your consent to our processing of your personal data at any time. Please note, however, that we may still be entitled to process your personal data if we can rely on another legal ground for doing so

  • (h)Lodge a complaint with the data protection authority
    the right to lodge a complaint with the data protection authority if you think that any of your rights have been infringed by us

9. Updates to Privacy Policy

NTT TC Leasing may revise or update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on this Website. If NTT TC Leasing makes changes which we consider to be significant, we will inform you through the Website to the extent possible and seek your consent where applicable.

10. Inquiries

For any questions or requests relating to this Privacy Policy, or if you wish to exercise the rights mentioned in this Privacy Policy, please contact NTT TC Leasing using the contact details below.

Contact: The privacy help desk (in the Legal Audit Dept.) of NTT TC Leasing
E-mail address: ntl-gdpr@ntt-tc-lease.com
Address: Shinagawa Season Terrace 13F, 1-2-70 Konan, Minato-ku, Tokyo 108-0075, Japan

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